What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Are you manufacturer for led grow light?

Yes, we are factory located in Shenzhen, and with more than 10 years' experiences.

Can you customize my logo/spectrum/bar size for the grow led?

Yes, we can provide the customize service even in small order quantity.

Do you have any MOQ limit for led grow lights order?

Our MOQ is 1pc, any quantity will do.

What's your lead time?

3-7days for samples order(standard model), and if need to be customized, it will depend on the actual situation, normally can be finished within 20days.

What's your warranty for the led grow light bar:

Our warranty for complete products is 3 years, and 5 years for driver.

What's your shipping method that you use and how long does it take to arrive.

There is Express, Air or Sea shipment optional, please contact us for more shipping solution according to your order.

How is your quality control?

All process from Material purchase to shipment are strictly controlled under ISO9001: 2015 system.

Can I print my logo on the products?

Sure. We can print your logo for free. Please kindly contact us to discuss the details.

What's your after-sale service?

We offer 100% guarantee on our product, if any problem, you will get our reply within 24 hours.